Shipped in Production · Acefone
XTRACT — AI Post-Conversation Analysis Engine
ProductionLLM ·STT ·Dynamic Prompting ·Python ·High-Throughput
A production AI system analysing call recordings at scale. A speech-to-text pipeline feeds a dynamic prompt engine where every analysis dimension — sentiment, objections, rep behaviour, drop-off signals — is user-configurable at runtime. Prompts are composed programmatically per configuration and dispatched to an LLM; results are post-processed into structured, actionable insight.
Recently shipped "Custom DIY Configurations": teams define their analysis parameters, because a collections team and a SaaS sales team need entirely different signals from the same calls.
Engineering core: sustaining high event throughput under variable STT latency while keeping LLM output quality stable across arbitrary user-defined configuration sets.
Proprietary — architecture walkthrough available on request.